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Podcast

(Re)thinking Insurance Podcast: Season 2

December 30, 2022

In (Re)thinking Insurance we discuss the issues facing P&C, Life, and composite insurers around the globe, as well as exploring the latest tools, techniques and innovations that will help you to re-think insurance.
Insurance Consulting and Technology|Work Transformation
Risque de pandémie|IFRS 17 Solutions|Insurer Solutions|InsurTech

Podcasts in this series:

Podcasts from season 1:

Listen and subscribe on:

Apple Podcasts Google Play Spotify

Episode 14

Reserving transformation: A look at RenRe’s journey


In this episode

Peter is joined by Joshua Wald and Holly Layton to discuss how RenaissanceRe (RenRe) transformed its reserving process. They explore the challenges RenRe faced, the objectives of the project, the benefits gained and what other organizations need to consider when undertaking a similar transformation.

About our guests

Joshua Wald

Joshua Wald is a senior reserving actuary at RenRe in Bermuda. His main responsibilities include quarterly reserving, solvency II and transformations.


Holly Layton

Holly Layton leads the reserving transformation proposition for WTW’s Insurance Consulting and Technology business in the UK. She has worked with a large range of P&C insurers to help them embed WTW’s automation and governance technology, Unify, across their reserving processes.

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(Re)thinking Insurance Podcast Season 2, Episode 14: Reserving transformation
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    Episode 14: Reserving transformation: A look at RenRe’s journey
    Listen to this episode on:
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    Episode 13

    Reshaping of the UK’s Solvency II and wider changes post-Brexit


    In this episode

    Sina is joined by Kenny McIvor and Anthony Plotnek, who explore the proposed reforms to Solvency II in the UK, as set out by the HM Treasury and the Prudential Regulation Authority (PRA), and what the potential implications could be for insurers.

    About our guest

    Anthony Plotnek

    Director, Insurance Consulting and Technology

    Anthony Plotnek is a Director in WTW's Insurance Consulting and Technology business. He is an experienced capital management, ALM and investment actuary with over 17 years’ experience in the life insurance industry, including eight years of consultancy experience.



    Kenny McIvor

    Director, Insurance Consulting and Technology, WTW

    Kenny is a Director in the Insurance Consulting and Technology business. He joined WTW in 2008 and was based in Sydney from the end of 2015 to early 2019. He has consulting experience in most aspects of life insurance, having worked in the industry for almost 15 years.

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    (Re)thinking Insurance Podcast Season 2, Episode 13: Reshaping of the UK’s Solvency II and wider changes post-Brexit
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      Episode 13: Reshaping of the UK’s Solvency II and wider changes post-Brexit
      Listen to this episode on:
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      Episode 12

      Why life insurers need to embrace data democratization


      In this episode

      Carrie is joined by Amanda Hug to discuss what data democratization is and how sharing data benefits customers and helps insurance companies advance their businesses.

      About our guest

      Amanda Hug

      Amanda Hug is a Director in WTW’s Insurance Consulting and Technology business, where she helps clients transform their businesses by leveraging the power of automation and predictive analytics.

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      (Re)thinking Insurance Podcast Season 2, Episode 12: Why life insurers need to embrace data democratization
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        Episode 12: Why life insurers need to embrace data democratization
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        Episode 11

        Emerging mortality experience in U.S. individual life insurance


        In this episode

        Carrie is joined by Boyang Meng and Kim Steiner to explore the findings and trends from TOAMS 5, WTW’s life insurance industry mortality study.

        About our guests

        Boyang Meng

        Boyang Meng is a Senior Consultant in WTW’s Insurance Consulting and Technology business.



        Kim Steiner

        Kim is a Senior Director in WTW’s Insurance Consulting and Technology business and leads the analytics and experience analysis initiatives for the Americas Life Practice.

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        (Re)thinking Insurance Podcast Season 2, Episode 11: Insights from TOAMS5
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          Episode 11: Emerging mortality experience in U.S. individual life insurance
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          Episode 10

          Inflation and its impact on the insurance industry


          In this episode

          Sina is joined by Chris Bozman and Klayton Southwood to discuss the effects of rising inflation on the insurance industry and what steps can be taken to address it.

          About our guests

          Christopher Bozman

          Chris has 33 years of industry experience, 21 of which are at WTW, where he has been one of the firm’s leaders in researching the impact of COVID and higher inflation levels.

          He specializes in reserve analysis for large commercial insurers and reinsurers around the world, and also has significant experience in due diligence related to mergers & acquisitions, as well as capital modeling work. His experience spans all major commercial lines and specialty lines.



          Klayton Southwood

          Klayton has 32 years of consulting experience, 21 of which are with WTW, where he now leads WTW’s Florida property insurance practice. He has experience in personal and commercial lines, including private passenger auto, commercial auto and homeowners.

          He is also former co-leader of WTW’s Point of View intellectual capital efforts for homeowners insurance in the US, responsible for monitoring financial results and important trends.

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            Episode 10: Inflation and its impact on the insurance industry
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            ​​

            Episode 9

            The role of data science within insurance claims


            In this episode

            Tom is joined by Pardeep Bassi to discuss how applying data science within the claims space can improve the customer experience, enhance the way in which claims teams operate and ultimately improve the bottom line for insurers.

            About our guests

            Pardeep Bassi

            Pardeep is WTW’s global leader in data science. In this newly created role, Pardeep leads on the advancement of WTW data science capabilities, globally building on the WTW market leading analytics and data science software, Emblem and Radar.

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              Episode 9: The role of data science within insurance claims
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              Episode 8

              Open source – what can it offer insurers?


              In this episode

              Carrie is joined by Pardeep Bassi and Serhat Guven to discuss what open source is, what the pros and cons are and how to strike the right balance when applying it within the insurance industry.

              About our guests

              Pardeep Bassi

              Pardeep is WTW’s Global Proposition Leader in Data Science. In this newly created role, Pardeep leads on the advancement of WTW data science capabilities, globally building on the WTW market leading analytics and data science software, Emblem and Radar.

              Serhat Guven

              Serhat is a Managing Director at WTW and Global Leader of Personal Lines, Product, Pricing, Claims and Underwriting. He's a 25-year actuarial veteran, where the majority of his career has focused on developing advanced analytics solutions for a wide array of insurance applications.

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              (Re)thinking Insurance Podcast Season 2, Episode 8: Open Source
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                Episode 8: Open source – what can it offer insurers?
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                Episode 7

                How automation is reshaping capital modeling


                In this episode

                Peter is joined by Charlie Carwin and Scott Gibson to discuss how automation can benefit capital modeling practices to become more efficient, robust and accurate.

                About our guests

                Charlie Carwin

                Charlie leads the P&C Capital Modeling practice for the Americas at WTW. He has over 20 years of insurance and actuarial experience and has worked with clients across the world to develop their capital models and evaluate risk.

                Scott Gibson

                Scott Gibson is WTW’s Americas lead for Business Process Excellence, focusing on process design and automation. He has over 15 years of actuarial experience holding responsibility across the insurer value chain.

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                (Re)thinking Insurance Podcast Season 2, Episode 7: Capital modeling and automation
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                  Episode 7: How automation is reshaping capital modeling
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                  Episode 6

                  Future changes to the Solvency II regime


                  In this episode

                  Sina is joined by Miroslav Kotaska to discuss where we currently are with the EC Solvency II review process and what EEA insurers can expect in the coming years from the prudential requirements at a European level.

                  About our guests

                  Miroslav Kotaska

                  Miroslav has been working in the Prague office of WTW for more than 6 years. He focuses on insurance regulation, governance, risk management and supervisory reporting. Before joining WTW, Miroslav worked at the Czech National Bank where he was responsible for Solvency II negotiations both at national and European level – as a national expert he participated in the EU Commission and Council working groups.

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                    Episode 6: Future changes to the Solvency II regime
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                    Episode 5

                    Middle East Special: Gaining competitive advantage in the GCC through pricing


                    In this episode

                    Guest host Matthew Facey is joined by pricing experts Tim Rourke and Andrew Davies to discuss pricing relevance in the Middle East market and how pricing has wide reaching implications for insurers, peoples, processes, systems and data.

                    About our guests

                    Andrew Davies

                    Andrew is a Director in WTW’s Insurance Consulting & Technology division with experience leading projects in technical modelling, footprint expansion and portfolio management. He has also held senior roles within the insurance industry across Pricing, Delivery & Risk and Analytics. He has led rate change transformation products across motor and home insurance products with a strong focus on pragmatic deliverables.

                    Tim Rourke

                    Tim is Head of Pricing, Product, Claims & Underwriting Consulting for the UK & Ireland in Insurance Consulting & Technology.

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                      Episode 5: Middle East Special: Gaining competitive advantage in the GCC through pricing
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                      Episode 4

                      Middle East Special: How IFRS 17 is impacting insurers


                      In this episode

                      Matthew is joined by Susann Roeske and Bastian Kurth to discuss what the implementation of IFRS 17 means for insurers operating in the Middle East, and what can be done to make the process as smooth as possible.

                      About our guests

                      Bastian Kurth

                      Bastian is Senior Director and IFRS 17 leader in the Middle East who has been with WTW since 2009.

                      Susann Roeske

                      Susie is a Director in our Insurance Consulting and Technology Division based in the Cologne office.

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                        Episode 4: Middle East Special: How IFRS 17 is impacting insurers
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                        Episode 3

                        Insights from the 2021 P&C Insurance Advanced Analytics Survey


                        In this episode

                        Michael is joined by Nathalie Bégin and Lisa Sukow, who share key findings, takeaways and insights from our 2021 P&C Insurance Advanced Analytics Survey of North American insurers. By listening to this podcast, you’ll learn how insurers are expanding and improving the use of advanced analytics.

                        About our guests

                        Nathalie Bégin

                        Nathalie is a Director in the Insurance Consulting and Technology business based in the Toronto office.

                        Lisa Sukow

                        Lisa is a Director in the Insurance Consulting and Technology business based in the Dallas office.

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                        (Re)thinking Insurance Podcast Episode 3: Insights from the 2021 P&C Insurance Advanced Analytics Survey
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                          Episode 3: Insights from the 2021 P&C Insurance Advanced Analytics Survey
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                          Episode 2

                          Generating more business and at the right price: supporting insurance agents and brokers with valuable information


                          In this episode

                          Vittorio is joined by Gero Niessen who explores how agents today decide on pricing and discounts, the potential pitfalls of this approach, and how both insurers and agents can benefit when agents are provided with the right information in the right way.

                          About our guests

                          Gero Niessen

                          Gero is a Senior Director with WTW in Cologne, Germany. He has been with the company since 2002 and his areas of expertise include: personal and commercial lines pricing, including incorporating external data, portfolio analysis and customer segmentation, conceptual design and implementation of capital models, industrial and reinsurance business and reserving, and runoff analyses.

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                          (Re)thinking Insurance Podcast Season 2, Episode 2: Generating more business and at the right price: supporting insurance agents and brokers with valuable information
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                            Episode 2: Generating more business and at the right price: supporting insurance agents and brokers with valuable information
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                            Episode 1

                            COVID-19 and the future of work


                            In this episode

                            Michael is joined by Day Bishop and George Zarkadakis, who discuss how the pandemic has accelerated the shift to new ways of working, how insurers are leveraging technology to derive value and mitigate future uncertainty and how companies are redesigning critical roles to achieve positive business outcomes.

                            About our guests

                            Day Bishop

                            Day Bishop is a consultant with over 20 years of experience working with global financial institutions. She helps insurers successfully incorporate new ideas, new technologies and new ways of working to improve, grow and transform their businesses.


                            George Zarkadakis

                            George Zarkadakis is the Director of Willis Towers Watson’s Digital Incubator and leader of the Future of Work Strategy Advisory Services for Great Britain and Western Europe. George advises companies on business transformation in the context of robotic process automation, artificial intelligence and robotics.

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                            (Re)thinking Insurance Podcast Episode 28: COVID-19 and the future of work
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