Overview

How do you move from complexity to clarity?

From the unknown to the untapped?

At WTW, we provide data-driven, insight-led solutions in the areas of people, risk and capital that make your organization more resilient, motivate your workforce, and maximize performance.

We work shoulder to shoulder with you, bringing diverse points of view and a deep commitment to your success.

By challenging one another, we achieve breakthroughs because only the best ideas survive. The result? Innovative solutions that meet your needs—informed by the global view and the local understanding of our colleagues around the world.

Together, we broaden your horizon and sharpen your focus.

Transform your toughest challenges into actionable opportunities.

And set your path for sustainable success.

This is perspective that moves you.

WTW in Africa

WTW has a history of over 50 years on the African continent and a footprint of owned and correspondent offices in 38 countries.

We manage southern and eastern Africa and Mauritius (SEAM region) from Johannesburg, South Africa. We manage West Africa (WA region) from Abidjan, Cote D’Ivoire. And we have a strategic relationship with ASK in Morocco who manage correspondents across French-speaking Africa.

All of the WTW owned operations offer both short term insurance and health care consulting. All correspondents and partners operate according to the WTW Network Agreement and Network Rules.

In everything we do, we believe in challenging the status quo, continuously to improve our clients’ WTW experiences. We develop innovative, tailored risk solutions utilising our multi-skilled expertise and our understanding of our clients’ unique businesses.

The WTW experience gives our clients peace of mind and long-term trusted partnerships.

WTW in Africa

Our purpose and values

Our purpose is why our company exists. At WTW, we transform tomorrows.

And our values are more than words. A strong client focus, an emphasis on teamwork, unwavering integrity, mutual respect and a constant striving for excellence are at the core of WTW’s rich history.

Client focus

We are driven to help our clients succeed. In every interaction and with every solution, we act in our clients’ best interests – striving to understand their needs, respecting their perspectives and exceeding their expectations.

Teamwork

When you get one of us, you get all of us. We bring innovative solutions and world-class advice to our clients by working across boundaries of business, geography and function. We help each other succeed and create more value by working together.

Integrity

Our clients invest more than their time and money with us; they also invest their trust. We seek to earn that trust every day through professionalism, doing what is right and telling the truth. We are accountable to the organizations and people with which we interact – including clients, shareholders, regulators and each other for our actions and results.

Respect

We listen to and learn from each other. We support and celebrate differences, foster an inclusive culture and operate with openness, honesty and benefit of the doubt. We manage our relationships, inside the company and out, with fairness, decency and good citizenship.

Excellence

We strive to lead and sustain excellence. Most importantly, this means an unwavering commitment to professional development and personal growth for our people. Our colleagues take responsibility to develop their expertise, competencies and professional stature, while the company invests in the tools and opportunities that allow for continual development. In business, we place an unrelenting focus on innovation, quality and risk management.