Sustainability

WTW believes that thoughtful and intentional management of sustainability enhances our success and that of our clients.

“

We’re proud to share the actions we’ve taken in support of sustainability through our client solutions, the management of our business operations and the culture we foster for our colleagues. Our sustainability efforts help us achieve our purpose to transform tomorrows, build a foundation for growth and drive long-term sustainable value that benefits our clients, colleagues, shareholders, partners and global community.ˮ

Carl Hess | CEO, WTW

WTW and sustainability

We believe organizations that are thoughtful about their impact create long-term sustainable value and have a competitive advantage. This perspective guides how we approach the people, risk and capital solutions we deliver to propel the world's leading organizations forward, make them more resilient, motivate their workforces and maximize their performance.

In addition to helping our clients, we also focus on sustainability — which refers to the environmental, people and community, and governance programs that help us manage the impact of our own internal business operations.

Our approach

Sustainability covers a broad set of principles and topics and connects various stakeholders across our company. We recognize that each pillar is unique and requires different management: This framework helps us to plan for growth.

What ESG means to us

Our clients, colleagues and other stakeholders expect us to conduct business with integrity, in an environmentally and socially responsible manner and with the highest ethical standards.

7 ways we demonstrate our commitment to ESG

1. 01

   Conducting our business based on our Code of Conduct and our company values, which emphasize managing all relationships with fairness, decency and good citizenship

2. 02

   Partnering with our clients and communities to help address their social and economic challenges. We accomplish this through a combination of our business services and corporate programs

3. 03

   Fostering a culture of mutual respect and security, an inclusive and diverse work environment, an array of professional development opportunities, safe working conditions and fair hiring and labor standards

4. 04

   Implementing substantial information security safeguards, policies, standard and controls, which are aligned with ISO 27001

5. 05

   Strengthening our communities through philanthropic activities, including matching gifts and volunteer day programs that provide our colleagues with paid opportunities to volunteer their time and amplify their charitable giving through gift matching

6. 06

   Minimizing our environmental impact and carbon emissions through improvements to energy efficiency in our operations, leveraging technology to reduce our need for business travel, promoting recycling, minimizing the waste we send to landfill, purchasing environmentally-responsible office supplies and encouraging our colleagues to adopt environmentally-responsible habits

7. 07

   Improving our suppliers' ESG impacts by increasing our demand for and use of goods that are developed in a sustainable way and contribute to a reduced carbon footprint, tracking supplier diversity, including ESG questions and evaluation criteria within our procurement processes, and having in place a supplier contract that stipulates all operations must be conducted in full compliance with all applicable laws in connection with the contract