LONDON, August 8, 2023 — WTW (NASDAQ: WTW), a leading global advisory, broking and solutions company, has announced two new features for its employee survey tool Engage, introduced to help leaders further improve employee experience and business performance.
WTW’s Engage is designed to help organizations with employee listening. The tool helps employers capture and respond to employee needs and desires, understand variations among different workforce segments, make better people decisions, and build more effective HR programs and work experiences.
Engage’s newest feature, Text Analytics, uses Artificial Intelligence to help leaders identify more meaningful, accurate and actionable insights from write-in survey comments. With Engage Text Analytics, discrete parts of each comment are analyzed separately - in over 80 languages – to reveal precise insights into how to improve engagement and performance.
The new Engage Coach feature guides managers and leaders to improve their employees’ experience, engagement and performance by offering bite-sized advice and insights related directly to each manager’s unique employee survey findings. The content is delivered on their dashboard, in their flow of work, and includes a searchable library of thousands of suggestions written by WTW experts and curated from hundreds of external sources.
“Engage is purpose-built to help employers understand and improve their employee experience, and its reporting specifically empowers managers and leaders to drive action, impact and change.”
Adam Zuckerman | global product leader of Engage, WTW
Adam Zuckerman, global product leader of Engage, WTW, says: “Engage is purpose-built to help employers understand and improve their employee experience, and its reporting specifically empowers managers and leaders to drive action, impact and change.
“Leveraging our deep knowledge of what drives a high-performance employee experience, we’ve continued to improve our platform, providing more meaningful analysis and suggestions to managers and leaders who are on the front lines to drive change and improve business performance.”
Learn more about Engage.
At WTW (NASDAQ: WTW), we provide data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help organisations sharpen their strategy, enhance organisational resilience, motivate their workforce and maximise performance.
Working shoulder to shoulder with our clients, we uncover opportunities for sustainable success—and provide perspective that moves you.
