The WTW Group has a number of UK regulated entities. This page provides relevant information and public disclosures applicable to these entities. Further information is published in the annual report and accounts for the respective entities.
Complaints
If you have a complaint about a service provided by WTW you can contact your usual contact.
For complaints relating to pension administration services provided by WTW, please contact your Pension Scheme Administrator for details of their Internal Dispute Resolution Procedure (IDRP) or contact: TAS Customer Services.
Alternatively, you can contact the Compliance department of the relevant entity:
- Towers Watson Investment Management Limited: compliance_hwcgb@wtwco.com
- Towers Watson Limited: compliancetwl@wtwco.com
- Willis Limited: neil.kerr@wtwco.com
Corporate Governance Statement
In 2019 the Boards of Directors of Willis Limited and Towers Watson Limited adopted the Wates Principles of Corporate Governance for Large Private Companies as the Companies’ primary codes of corporate governance. Both Boards also operate within a wider corporate governance framework (the WTW Subsidiary Governance Guidelines) for the subsidiaries of their ultimate parent company, WTW plc.
Gender Pay Gap
- Read our latest Gender Pay Gap report.
Legal Entity Information and Regulatory Status
- Towers Watson Investment Management Limited – 51 Lime Street, London, EC3M 7DQ. Authorised and Regulated by the Financial Conduct Authority (ref. 446740).
- Towers Watson Limited – Watson House, London Road, Reigate, Surrey, RH2 9PQ. Authorised and Regulated by the Financial Conduct Authority (ref.432886).
- Willis Limited - 51 Lime Street, London, EC3M 7DQ. Authorised and Regulated by the Financial Conduct Authority (ref. 310186).
Modern Slavery Act
- Download our Modern Slavery Act Transparency Statements.
MiFIDPRU Disclosures
- MIFIDPRU Disclosure Statement for year ending 31 December 2023 – Towers Watson Limited
- MIFIDPRU Disclosure Statement for year ending 31 December 2023 – Towers Watson Investment Management Limited
Shareholder Rights Directive (EU) 2017/828 (“SRD II”)
TWIM & TWL
The Shareholders Rights Directive II (SRD II) includes a requirement for asset managers who invest in shares traded on regulated markets to disclose and make publicly available their policies on how they engage with the companies they invest in and how their strategies create long-term value. In respect of our compliance with SRD II, we highlight our Sustainable Investing Policy and UK Stewardship Code statement. TWIM & TWL either invest in funds and/or outsource the investment management to external asset managers. As a result, the firms do not vote or engage with investee companies directly but uses its influence where appropriate. WTW believes that its adherence to the Sustainable Investment Policy and Code meets the objectives of the SRD II’s Engagement Policy as they work towards the same goals.
