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Health and Social Care Practice

Manage costs, boost recruitment and protect your business with specialised health and social care risk and insurance services.

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The success of your health and social care business relies on finding and keeping the right people, ensuring you’re not thrown off-course by issues like cyber security or environmental, social and governance (ESG) factors, and balancing what you invest in risk management with spend on insurance.

Our health and social care sector specialists are dedicated to improving your resilience. We help you recruit and retain staff, offer smarter ways to manage existing and emerging risks and optimise your risk and insurance programme.

Tailored support for the health and social care sector

We can help you and your team protect and grow your business by calling on deep health and social care sector risk knowledge and embedded risk analytics.

We recognise that if you’re charged with managing risk for your organisation, you could face both a widening range of questions on your approach and heightened scrutiny of your responses.

Increasingly, your stakeholders, including employees, service users and directors may want answers on:

  • How can you demonstrate robust risk management decisions and risk governance?
  • How is your employee benefits and wellbeing programmes working to attract and keep the people you need?
  • How can you demonstrate you’re neither spending more than necessary on insurance nor facing underinsurance due to rising costs?
  • Do you have a handle on cyber risk and the threat it poses to your organisation?
  • How are you responding to climate and ESG risks and opportunities?

We collaborate with you to develop a shared understanding of the factors that can impact your growth and profitability, driving transparent, quantifiable and auditable decision-making through robust risk management and risk governance.

We enable health and social care providers to

  1. Understand

    Quantify the unique risk profile of your business using our analytic tools and benchmarking data.

  2. Determine

    Assess your tolerance to risk, using our analytical tools to define your risk appetite, and offer constructive challenge on your current understanding.

  3. Improve

    Boost resilience through insight and expertise that help you make more informed decisions on the risks and opportunities for your business.

  4. Optimise

    Evaluate and optimise your total cost of risk and insurance spend.

Health and social care risk and insurance solutions

Refine risk management and improve your return on risk spend by leveraging our wide range of tools and solutions. Expect robust protection and optimised outcomes through a comprehensive suite of capabilities tailored to your sector.

We meet the complex requirements of UK care homes, hospitals and other health and social care settings through our risk and insurance advice and placement capabilities across both people and assets. International health and social care providers, meanwhile, can connect to our global network of industry specialists.

Our solutions for the health and social care industry support a range of better outcomes for your organisation.

  • Enhance the effectiveness and efficiency of your insurance programme with specialist advice on employers’, public/products liability, medical malpractice and professional indemnity.
  • Improve your preparedness to defend your organisation and safeguard your reputation through tailored claims defensibility, coroner inquest training and specialised support for active assailant preparedness.
  • Protect your property and income through tailored insurance cover for property damage and business interruption, along with specialist incident response and crisis management support.
  • Strengthen your ability to manage cyber risks with in-depth cyber risk assessments, and better manage your industry-specific supply chain risks in volatile economic and geopolitical climates.
  • Manage the potential impact of directors’ and officers’ or trustees’ legal liability with access to bespoke WTW management liability insurance.
  • Integrate ESG considerations into your strategic planning by connecting with resources and expertise focused on giving you a deep understanding of your industry-specific risks and how to address them.

Our comprehensive approach gives your health and social care organisation the assurance of managing and transferring the spectrum of risks you face effectively and efficiently, ensuring both safety and your ability to operate compliantly and successfully.

Which health and social care organisations can we help?

We work with health and care providers across the country and internationally, in both the private and not-for-profit sectors. From hospitals and clinics, including mental health facilities, residential and nursing homes, to hospices, children’s services, domiciliary care, not-for-profit organisations, charities and charitable care, our risk analytics and sector insight deliver smarter ways to optimise today’s health and social care risks and offer valuable foresight on the risks of tomorrow.

Let the WTW Health and Social Care team help clarify your journey to long-term success. Get in touch.

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