Employee Experience

We make a difference for your people – so they can make an impact on your business

At WTW we design and deliver better employee experiences for your people, helping power your organization’s ambition to change, grow and thrive, by working shoulder to shoulder with you, bringing diverse points of view and a deep commitment to your success.

We work with you to uncover practical insights that help you hire, build, lead and engage the talent you need to succeed. Ultimately, combining the right advice, data, analytics and software, we design and deliver an employee experience that powers the ambitions of your people today and shapes the workforce you need for the future. The most successful organizations power ambition by engaging their people in a better employee experience. Because wherever people flourish, organizations prosper.

We will partner with you to create a high-performance employee experience that powers your organization’s ambition to change, grow and thrive amid disruption.

Our employee experience services

Organizational insights

We bring clarity to your current employee experience and workforce needs with organizational insights.

• Listening strategy
• Employee engagement surveys
• Employee pulse surveys on trending workplace topics
• Culture / ESG assessments
• Virtual focus groups
• Other listening tools (interviews)
• Optimization and predictive analytics
• Total rewards optimization and prioritization
• Linkage analysis
• Individual and team assessments through Saville Assessment, WTW’s preferred provider

Change management strategies

We support all types of organizational transformations with actionable change-management strategies and services.

• Change management office expertise for downsizing, expansion, reorganizations, mergers and acquisitions, and business model changes
• Change management support for DEI efforts, program implementation, culture and more
• Employee value proposition development
• Change program implementation
• HR strategy, HR business model change, culture alignment and cost reduction

Communication and engagement solutions

• We drive behavior change and deliver return on investment with innovative communication and engagement solutions.
• Member Communications for member-friendly digital and print communications.
• Organizational change communications to support downsizing, expansion, reorganizations, mergers and acquisitions, business model change, DEI, employee experience implementation, employee value proposition, employee branding and more
• HR and total rewards communications for benefits, pay, career and wellbeing
• Content bundles including communication strategy, health, wealth and career communication bundles, U.S. annual enrollment bundles, communication as a service and general policy communications
• Digital engagement and behavior change technology

Why WTW – Key facts

We have more than 50 years’ experience of employee communication and change management experience. We have over 300 member-engagement associates worldwide, delivering projects in 80 countries.

• 10 million employees surveyed each year.
• Over 80 countries use our online assessment tools, conducted in 100 languages.
• 50 years of employee communication and change management expertise.
• 67 IABC Gold Quill Awards won in nine categories.
• Gartner selected vendor for Integrated HR Service Delivery Platforms for our Embark software.
• Digital Innovation Evolve Award, Insight Enterprises for our Embark software.