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Malaysian employers lead the charge in workplace wellbeing strategies

Highlight selected data from the Wellbeing Diagnostic Survey 2024.

November 12, 2024

Effective wellbeing strategies emerging as key differentiator for Malaysian employers.
Health and Benefits|Benessere integrato
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Malaysian Employers Lead the Charge in Workplace Wellbeing Strategies

Over the years, Malaysian employers have been gearing up wellbeing initiatives as a key differentiator in the competition for talent. Although employees initially reported mixed feelings about these initiatives, our recent WTW Wellbeing Diagnostic Survey Results 2024 has revealed a significant improvement in sentiment.

This suggests progress, while also highlighting opportunities for employers to further improve the effectiveness of their wellbeing programme. Despite the positive shift, employees feels that the wellbeing initiatives implemented by their employers are not fully aligned with their needs. Hence, many are calling a more holistic approach that includes stronger support, particularly in building financial resilience.

There is still room for improvement. Unlock your wellbeing initiatives by leveraging key survey insights and learning from what other companies are doing in Malaysia.

Highlights from the survey

When asked about their organisation’s performance in comparison to others in the industry, it was found that companies generally report higher overall performance in the effectiveness of their wellbeing programmes

Over the past year, how has your organisation performed in the following areas compared with other organisations in your industry?

Employee work engagement
High-effectiveness group Low-effectiveness group
Employee productivity 67% 22%
Employee work engagement 64% 25%
Overall financial performance 61% 35%
Attraction/Retention of key talent 56% 23%
Low annual employee turnover 56% 27%

Companies that do well in wellbeing are more likely to integrate it into their company culture, making it a core element of their human capital strategy

Which of the following best describes what your organisation has accomplished in your wellbeing strategy to date and expect to accomplish in the next three years?

Wellbeing strategy today
Today In next three years
Human capital foundation 14% 47%
Embed into company culture 33% 32%
Include multiple wellbeing pillars (physical, emotional, financial and social) 12% 13%
Focus on physical 41% 8%

Companies use their wellbeing strategy as a key differentiator to attract and retain top talent in an increasingly competitive market

Business costs and overall economic performance are other key drivers of the wellbeing strategy

What are they key business issues influencing your organisation’s wellbeing strategy?

  • 68% - Competition for talent
  • 56% - Rising business and operations costs
  • 47% - Business/economy performance
  • 45% - Flexible work arrangements

Despite the positive shift, the wellbeing priorities between employers and employees remain at a crossroads, providing room to maneuver in implementing more effective wellbeing initiatives

In the next three years, companies will focus the following priorities, but employees are increasingly calling for more holistic approach that includes stronger support, particularly the financial wellbeing and resilience

Employer priorities
Employee Employer
Employee experience 35% 56%
Emotional wellbeing 41% 57%
Physical wellbeing 46% 62%
Social wellbeing 25% 13%
Financial wellbeing 53% 18%

Employers plan to priortise physical wellbeing – 62%

But employees are calling more support with financial wellbeing – 53%


Actions employers to take

  • Have local wellbeing “champions” who are liaisons with employees in their communities.
  • Offer 1:1 financial counseling that is fully independent from DC/pension plan vendor, managed account provider, ESP or insurer.
  • Take steps to identify the leading causes of stress and burnout with your workforce.
  • Provide programmes to build employee resilience and provide manager training and tools to identify and respond to employees’ mental health issues.
  • Offer health risk assessments or biometrics screenings for all.

Reach out to our consultant to discover more about the WTW Wellbeing Diagnostic Survey Results 2024.

Contact our expert


Teoh Yeong Sheng
Associate Director, Health and Benefits
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