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2023 Benefits enrollment communication trends

April 27, 2023

Communicating your employee benefits is vital to demonstrating how your offerings stand out. Explore the latest communication trends as you prepare for this year’s benefits enrollment season.
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2023 Benefits enrollment communication trends

2023 Benefits enrollment communication trends

Putting your benefits in the spotlight they deserve requires the right communication. Use your benefits enrollment communications to show employees that your benefits are a differentiator and highlight how they’re a valuable part of the employee experience.

Health and retirement benefits are growing in important as attraction and retention tools.1

Retirement Plan: In 2010 25% of survey participants stated a retirement plan was an important reason to join a company and 41% said it was an important reason to stay. In 2022 47% said it was an important reason to join a company and in 2022 60% say it is an important reason to stay.

Healthcare Plan: In 2010 32% of survey participants said a healthcare plan was an important reason to join a company and 50% said it was an important reason to stay. In 2022 48% said it was an important reason to join a company and 60% said it is an important reason to stay.

More than half of employers (52%) have taken action to enhance the enrollment experience, while another third (34%) are looking to do so.2

Employers have established themselves as a source of support – so while you have your employees’ attention, what should you do with it?

Highlight the benefits and programs you have that support Diversity, Equity & Inclusion (DEI). 84% of companies are citing a greater emphasis on DEI.3

Employees want choice in how they learn about benefits offerings. In 2022, 70% of employers are expanding the tools they have to help employees make smart enrollment decisions; and 84% plan to in 2023.4

2 in 5 employees are expected to work remotely in the future. Be sure you’re meeting employees where they are, no matter the location, time of day, or what device.5

Sources

1 2022 Global Benefits Attitude Survey

2 2021 Employer Survey Emerging from the Pandemic

3 WTW 2022 Reimagining Work and Rewards Survey

4 2021 Best Practices in Health Care Survey

5 WTW 2022 Emerging Trends in Healthcare Survey, US

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