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Violence prevention and response for healthcare workers: Bullying

By Joan M. Porcaro | October 11, 2023

Bullying is not limited to the front-line work force – employee against employee. This behavior can be found in all levels of the organization.
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Not to be confused with sexual harassment in the workplace, bullying is in a class of its own. The Joint Commission (2016) in their Quick Safety Issue No 24, defines bullying in the following way:

“Workplace bullying (also referred to as lateral or horizontal violence) is repeated, health-harming mistreatment of one or more persons (the targets) by one or more perpetrators.”

Bullies (perpetrator) may take one or more of the following forms of action against a target (or victim of such abuse):

  • Verbal abuse
  • Threatening, intimidating, or humiliating behaviors (including nonverbal)
  • Work interference – sabotage – which prevents work from getting done
  • Blacklisting – creating dialogue that impacts the target from job and project opportunities

It is widely recognized that bullying in the workplace can have significant negative impacts on the well-being of employees in addition to the potential for long-term harm the organization may experience. This, in turn, can create a work environment that is toxic and stressful, leading to reduced motivation and productivity.

We invite you to fill out the form to the right for more information on violence prevention and response for healthcare workers in regards to bullying and strategies to take in creation of a workplace that values respect, civility and kindness with the aim of preventing bullying.

Author


Senior Vice President, Risk Services - Healthcare

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