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Financial wellbeing is the top challenge faced by U.S. employees, yet employers struggle to address this issue

Findings from the 2024 U.S. Wellbeing Diagnostic Survey

August 22, 2024

Financial health is the top wellbeing concern for employees, but many employers acknowledge a gap in effectively addressing this issue.
Benessere integrato|Health and Benefits
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Infographic on the findings from the 2024 U.S. Wellbeing Diagnostic Survey. Details described under the heading Financial wellbeing is the #1 employee challenge, yet employers say they are least effective in this area

 

Financial wellbeing is the #1 employee challenge, yet employers say they are least effective in this area

Mental health remains a concern and more support is needed, but many employers haven’t delivered on financial wellbeing

  • 66% of employees want more help with financial wellbeing

Employer priorities are misaligned with employee needs

Organizations will prioritize the following aspects over the next three tears, but employees want more help with financial wellbeing.

Gap
Financial wellbeing
66% Employee –43%
23% Employer
Social wellbeing
16% Employee –10%
6% Employer
Employee experience
47% Employee +3%
50% Employer
Physical wellbeing
35% Employee +15%
50% Employer
Emotional wellbeing
37% Employee +36%
73% Employer

19% of employers are effective in supporting the financial wellbeing of their employees

Organizations are taking action to improve employee financial wellbeing

  • 95% – Retirement programs
  • 90% – Retirement plan contribution or withdrawal flexibility
  • 84% – Life and disability insurance
  • 73% – Financial education
  • 61% – Personalized decision support
  • 54% – Voluntary benefits
  • 54% – Employee resilience

Many employees report moderate or major wellbeing issues

Employees have faced significant challenges in the past year

Major or moderate

  • 50% – Financial wellbeing
  • 45% – Emotional wellbeing
  • 39% – Physical wellbeing
  • 28% – Social wellbeing

48% of employees have moderate or major issues in at least two areas of wellbeing


As employees grapple with financial concerns, companies are strategically enhancing their wellbeing programs broadly

Competition for talent and diversity, equity and inclusion (DEI) are key drivers of the wellbeing strategy

Key business issues influencing wellbeing strategy

  • 78% – Growing mental health crisis
  • 64% – Competition for talent
  • 53% – Emphasis on DEI
  • 43% – Worsening physical health issues

Actions to take now

Discover innovative and essential strategies to enhance your employees’ financial health.

  • Implement comprehensive retirement and savings plans, available as either employer-funded or elective options
  • Provide enhanced life and disability insurance that surpasses basic legal requirements
  • Give employees options to access funds in emergencies
  • Supply tools and guidance to help employees fully leverage existing financial programs
  • Introduce financial coaching to foster skills in financial resilience
  • Educate your team about potential financial challenges through targeted learning opportunities
  • Assess the affordability of benefits in alignment with a broader DEI strategy tailored to meet the needs of your workforce
  • Provide tailored support for personal financial decisions to empower your employees in managing their economic wellbeing

For help in developing a wellbeing strategy or refreshing your current approach, contact WTW.


About the surveys: 10,000 U.S. employees participated in the 2024 Global Benefits Attitude Survey. 535 U.S. employers participated in the 2024 Global Wellbeing Diagnostic Survey (respondents employ 8 million workers worldwide).

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