Navigating AI risks and opportunities

We want to help you make decisions on integrating AI into your business in ways that generate shorter-term gains and longer-term value. Using AI can significantly boost efficiency, strengthen innovation and address your customers’ pain points more compellingly.

But getting this right means navigating AI risks around things like data privacy and bias, carefully. It also means not getting distracted from your organization’s core purpose by the sometimes overwhelming potential of AI technologies.

At WTW, we’re using AI to accelerate our ability to optimize your risk and insurance outcomes, delivering on our smarter way to risk promise. We’re integrating AI to enhance the services we can give you, while adhering to strict risk governance to manage the risks effectively.

Use AI for a smarter way to risk

Our strategy centers on optimizing your outcomes by specializing in your industry. Industry specialization is how we find a better fit between your risk and what you spend on reducing, mitigating or transferring it.

There are a breadth of ways we’re using AI to help us deliver a smarter way to risk to you, including:

As we continually refine our AI integration, we remain committed to delivering innovative solutions aligned with your industry-specific needs, always considering how and when to incorporate AI into our systems carefully. We’re also making sure the AI systems we use are designed to protect privacy and sensitive data, avoid bias and discrimination and comply with evolving regulations.

Apply ERM to navigate AI risk and opportunity

Navigating the risks and opportunities of AI, particularly GenAI, is becoming crucial for many organization’s efficiency and strategic capabilities. Is your organization ready to integrate AI successfully? Discover more - our global industry and enterprise risk management (ERM) specialists can help you.