Fintech

Innovate fearlessly with WTW

Fintech businesses face rapid change and unique risks. Whether dealing with regulatory pressures, cybersecurity concerns or technological advancements, we are here to help. Our risk management solutions are designed to support your company’s growth while protecting against the challenges of an evolving market.

With deep expertise in both finance and technology, we work alongside you to turn potential risks into opportunities for success.

Key risks facing fintech companies

Fintech firms face an ever-evolving set of risks that set them apart from traditional financial institutions. Some of the most pressing challenges include:

• Regulatory uncertainty: The financial industry is one of the most regulated, and fintech firms often tread into uncharted territory as they innovate. Navigating these regulatory grey areas is critical to avoiding compliance issues, fines, and disruptions to their business models.
• Market volatility: Economic shifts and geopolitical events can impact fintech firms not only by affecting operations but also by limiting access to essential investment capital, making it more difficult for firms to expand or sustain innovation.
• Cybersecurity challenges: As digital-native entities, fintech companies face heightened exposure to cyber threats. Beyond their own defenses, they also depend on third- and fourth-party vendors for critical services, such as cloud storage and payment processing. These external dependencies can create vulnerabilities that expose fintechs to potential data breaches and operational disruptions.
• Tech reliability and resilience: In the fintech world, seamless technology is the backbone of customer trust and operational success. A system outage or technology failure can erode that trust quickly, making resilience a key factor in maintaining a strong, reliable infrastructure.
• Talent competition: The competition for skilled professionals in the tech and finance sectors is fierce. Fintech companies need to offer not just competitive compensation but also clear growth pathways to attract and retain top talent.
• Innovation risk: Fintech firms are at the forefront of adopting and implementing new technologies like generative AI. However, the pressure to stay ahead can result in the introduction of unproven tools that may expose the company to operational missteps or reputational damage if not carefully managed.

Why WTW

At WTW, specialization drives success. Our deep expertise in both the financial services and technology sectors allows us to help fintech firms confidently navigate complex risks. Whether you're a startup or an industry leader, our tailored approach ensures your risks are managed so your business can thrive with insights drawn from both worlds to give you a competitive edge.

Industry specialization

• Deep risk expertise: Fintech firms face complex and evolving risks. At WTW, we understand your exposures at a technical level, which allows us to provide customized solutions that go beyond the limitations of standard, off-the-shelf insurance products. This helps prevent costly coverage surprises that can derail operations or cause reputational harm.
• Strategic market positioning: Our deep expertise in fintech risks allows us to position your risk portfolio effectively in the insurance marketplace, securing not only the right coverage but also better terms. This results in more favorable outcomes for your business, reducing costs while enhancing protection.

Innovation

• Customized programs for unique risks: Fintech firms can’t rely on generic insurance products because of their specialized risks. WTW creates solutions that specifically address your unique exposures, ensuring there are no dangerous coverage gaps. This keeps your business protected in ways off-the-shelf solutions can’t.
• Data-driven insights for better decisions: We use advanced analytics to give you a clearer picture of emerging risks, allowing you to make smarter, data-backed decisions. This keeps you ahead of the curve and better prepared for future challenges, ultimately protecting your bottom line.

Unmatched service

• Year-round partnership: WTW acts as an extension of your team, allowing you to rely on us to handle the heavy lifting of your insurance needs while freeing up your internal resources. With our expertise and support, your team can stay lean, knowing that comprehensive risk management is part of the service you already pay for — no extra cost, just greater efficiency.
• Claims expertise that works for you: WTW’s claims advocacy ensures that when a claim arises, it’s handled efficiently and in your favor. This maximizes your coverage value and ensures a smooth experience, giving you peace of mind when it matters most.

Our capabilities

As a leading global insurance broker, WTW offers a wide range of solutions, including:

Contact us

Ready to secure your fintech company's future? Contact our experts today and discover how WTW can help you navigate the complexities of the fintech world with confidence.

Disclaimer

Willis Towers Watson hopes you found the general information provided in this publication informative and helpful. The information contained herein is not intended to constitute legal or other professional advice and should not be relied upon in lieu of consultation with your own legal advisors. In the event you would like more information regarding your insurance coverage, please do not hesitate to reach out to us. In North America, Willis Towers Watson offers insurance products through licensed entities, including Willis Towers Watson Northeast, Inc. (in the United States) and Willis Canada Inc. (in Canada).