Leadership - Vietnam

Thien is Country Head of WTW Vietnam. She has been in these positions since August 2023 and possesses more than 20 years of experience in the insurance sector.

Thien joined the insurance industry in 2006 as Chief Actuary and Chief Financial Officer at Liberty Insurance Vietnam. Since then, she has held various management positions where she plays a key role in building and implementing the strategy, driving sustainable growth for the companies.

Thien graduated from the University of Economics in Ho Chi Minh City and holds a Certificate of General Insurance issued by the Ministry of Finance in Vietnam. Thien is also a UK Certified Chartered Accountant and has attended Duke University’s Executive Development in the United States.

In WTW Vietnam, Thien also holds the General Director position since September 12, 2023 as granted by the Ministry of Finance (MOF) of Vietnam.

Check MOF’s approval.

Yen is the Head of Health and Benefits (H&B) business in Vietnam. She has been working for WTW Vietnam since 2002. She is also the Executive Director of the Accident & Health unit.

At WTW, Yen focuses on leading H&B team, planning strategies and designing product and services for the Vietnam market. She also builds relationship and partnership with customers and providers.

Yen hold a Diploma of Insurance Broking – ANZIIF (Senior Associate), CIP and a Certificate of General Insurance issued by Gras Savoye SA (France).

Yen communicates fluently in three languages: Vietnam, English and French.

Zen was appointed as an Associate Director of WTW’s Japan Global Practice Group in Vietnam since June 2024.

Zen has close to 20 years of experience in the Japanese business sector where he spent 15 years overseas, of which 11 years in the insurance industry.

Prior to join WTW, Zen worked at Aon Taiwan for more than eight years, focusing on business development, relationship management and marketing in risk management fields.

During this period, he developed various Japanese businesses including but not limited to Property, Liability, Logistics, and Financial Products especially Trade Credit Insurance, dealing with clients from various industries, such as electronics, semiconductors, motors, chemicals and renewable energy.

Zen holds Certifications in General Insurance in Singapore and Taiwan, has a degree of Global MBA, National Taiwan University.

Zen speaks Japanese, English and Mandarin.

Ly is a seasoned executive with over 16 years of achievement in the non-life insurance industry in Vietnam.

She leads a dynamic team in WTW dedicated with a commitment to drive sustainable growth and innovation. Her key responsibilities are to deliver growth strategies, discuss insurer selection and design insurance programmes to ensure customers’ risk management and business needs are met.

Ly holds a Master of Finance from Leeds Metropolitan University, complemented by numerous certifications in project management and leadership.

Her dedication to insurance excellence is underlined by her commitment to continuous learning and staying updated with industry trends.